We are a film studio and post-production house. We do visual effects for commercials, video games and sports industry advertising. We are looking for an IT Technician to join our London team. The perfect candidate would be someone who enjoys the creative industries but has a passion for IT, rendering workflows, servers and networks. All work is office based in our Holborn facility. You may be required to work from our film studios in West London from time to time: www.rdstudios.uk All candidates should look at our website and get an understanding of the types of content we create: www.rdcontent.com Below is a list of responsibilities that are examples of what will be expected of the successful candidate: Responding to and solving day-to-day IT issues. Assessing the requirements and urgency of problem. Managing an internal IT ticket system, logging the urgency and complexity of issues as they arise and assigning deadlines for them to be fixed. Mapping and maintaining our network infrastructure (including firewalls, servers, switches) across our London sites, monitoring performance to track and troubleshoot issues. Install and run security across this network. Optimising our NAS’s Overseeing employee computers and accessories (Mac & PC) ensuring all are working in optimal condition and are secure. Managing an RMM software. Being responsible for an allocated IT budget and purchasing IT equipment. IT onboarding and offboarding new employees ensuring they are trained in how to use our equipment securely and correctly Ensuring we have the appropriate security processes in place in line with client procurement requirements. Rolling out IT policies. Knowledge of Active Directory and how to configure a 10GBE network Ensuring all computer stations and suites are in optimal condition, tidy and monitors, screens, mice, keyboards and speakers are always working. Assisting with archiving projects from our servers when they are complete Ensuring the server room is kept tidy and organised at all times Management of online software logins and updates (e.g. Microsoft Office, G-Suite) Overseeing our WiFi and telecoms systems. Supporting front of house with management of office printers/scanners Update anti virus software on PCs Making sure computers are shut down properly at the end of the working day We are looking for someone ambitious and a self starter. Need to be a passionate, IT hardware fanatic! A love of films, gaming and film making will be a huge bonus. Job Type: Full Time, On-site Salary: circa £30,000 per annum based on experience