Loan Agency & Bilateral Servicing & Operations Team
You will join a dedicated servicing function, reporting to the Section Manager, and will play a key role in supporting the end to end servicing of loan portfolios.
The Loans Agency Team supports a wide range of customer queries and operational activities across assigned accounts. This role benefits from a good working knowledge of loan servicing to help ensure responsibilities are completed accurately and within agreed timeframes.
You will work both independently and collaboratively as part of a supportive team, helping to manage detailed instructions, evolving priorities, and a consistent workflow.
This role would suit an experienced professional with well‑developed knowledge who enjoys organising their work, working closely with others, and contributing to shared outcomes. You will have a sound understanding of credit products and loan documentation, with ongoing opportunities to continue developing your knowledge within your specialist area.
Responsibilities
* Support and manage a portfolio of agented and direct lending deals, acting as a key point of contact for allocated clients
* Share knowledge and experience within your area, offering guidance and support to team members
* Process loan lifecycle events including drawdowns, rollovers, rate fixings, assignments, revaluations, fee calculations, and reconciliations
* Responsible for maintenance and servicing of the Loan portfolio in LoanIQ
* Partner closely with our Front Office business partners Agency Management, Fulfilment; Leveraged Finance; Portfolio Managers, Asset Based Lending and SAG
What we are looking for
* Experience in a similar role having developed deep understanding of maintaining a loan portfolio
* Experience with LoanIQ (Desirable not essential)
* Previous team leadership experience would be desirable but is not essential
* Ability to adapt in a fast‑paced, changing environment, with a focus on operational excellence, accuracy, and quality
* Clear and confident communication skills, both written and verbal, across a range of stakeholders
* Organisational and prioritisation skills
* In depth knowledge of lending products, loan servicing, and credit operations
Skills that help
* Previous experience working with loan or legal documentation, including legal structures and forms
* A high level of attention to detail
* An analytical and solutions focused mindset
* A collaborative and customer‑focused approach
#J-18808-Ljbffr