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Hotel General Manager, Oakley Hall Hotel
Oakley Hall Hotel is one of the finest venues in Hampshire. A luxury 4-star property located just 6 miles outside of Basingstoke and situated amongst 315 acres of country estate. Beautifully restored to its former glory, Oakley Hall Hotel offers a perfect setting for accommodation, weddings, conferences, team building, and corporate events, with a total of 50 bedrooms.
We are currently seeking to recruit a highly motivated, proactive, and strong Wedding & Events Coordinator. The successful candidate must have at least two years of experience in a four-star hotel or above in a similar role and must be confident in all aspects of the hotel environment.
What we can offer:
* Salary: up to£27,000(depending on experience);
* On top of your salary, there's asolid income from tips (10% service chargeon all food & beverage).
* Departmental bonus (based on agreed KPI targets)
* Staff discount on all products;
* Training and development at areputable Four-Star Silver Country House Hotel;
* A great working atmosphere & company culture.
Your main roles will be:
* Proactively managing incoming calls from potential clients enquiring about weddings or events within the hotel.
* Carry out both pre-booked and walk-in show rounds for potential clients/guests.
* Follow up on all enquiries and show rounds to get the business, therefore securing maximum revenue.
* Maintain contact with clients between the booking and the event, finalising details and ensuring payments are up to date.
* Carry out post-event calls to all weddings and events to check guest satisfaction and secure repeat business.
* Liaise with the operational team to ensure all event details are handed over so that service is delivered to meet and exceed requirements. This may involve meeting with the clients together with relevant members of the operational team.
* Meeting clients on the day of the event, as required.
This is a full-time role working 5 days out of 7, including weekends, based on your duty rota
Due to the high volume of applicants, only successful candidates will be contacted
Job Types: Full-time, Permanent
* Company events
* Discounted or free food
* Free parking
* On-site parking
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Management and Manufacturing
* Industries
Hospitality
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