Role Purpose
The Executive & Operations Assistant will provide high-level administrative and operational support to the Board, CEO and wider organisation. This role combines executive assistance with hands-on operational coordination, ensuring the smooth and efficient running of both leadership activities and day-to-day business functions.
Key Responsibilities
Executive Support
* Manage the CEO calendar and ad hoc requests from the wider SLT, scheduling meetings, appointments, and events
* Draft emails, reports and comms on behalf of the CEO, and as required the wider SLT
* Prepare agendas, papers, and presentations for meetings (internal and external)
* Take accurate minutes and track follow-up actions (Board/staff)
* Handle confidential correspondence and sensitive information with discretion
Operations & Business Support
* Support the day-to-day running of the organisation’s operations
* Coordinate internal processes and ensure tasks and projects progress on schedule
* Assist with implementation and improvement of operational systems and workflows
* Monitor key deadlines, priorities, and deliverables across the organisation
Commercial team support
* Provide administrative support to the commercial teams – including partnerships, programmes and workplace. To include CRM management, email management and supporting event administration.
Administrative & Systems Support
* Maintain CRM systems, databases, Sharepoint and internal documentation
* Support the planning and delivery of staff and Board events
* Support reporting processes and data management
* Assist with HR administration where required
* Support wider ABM teams, including membership, as required
Person Specification
Essential Skills & Experience
* Proven experience as an Executive Assistant, Operations Assistant, or similar role
* Strong organisational and project coordination skills
* Excellent written and verbal communication abilities
* Ability to manage multiple priorities and work independently
* Familiarity with CRM systems and operational tools
* High level of discretion and professionalism
* Proficiency in Microsoft Office and AI workplace tools
Desirable
* Experience in a membership organisation, professional body, or SME environment
* Interest in business mentoring, leadership, or professional development
Personal Attributes
* Proactive and highly organised
* Detail-oriented with strong follow-through
* Adaptable and comfortable working in a dynamic environment
* Strong interpersonal and relationship-building skills
* Solutions-focused with a positive, can-do attitude
Benefits
* Home based - with travel to London on average once a month
* £38,000 salary
* 25 days holiday, plus bank holidays and Christmas week office closure.
How to apply
* Two page CV and 250 word covering email to
* Deadline - Wednesday 6th May