Our client, a well-established and growing engineering company who we have a longstanding relationship with, based in the Tewkesbury area, has an exciting new opportunity for a Customer Account Coordinator to join their team on a full-time, permanent basis due to continued business growth. The successful Customer Account Coordinator should have: Previous experience within customer service, order processing, account coordination, or sales support Strong communication skills with the ability to build relationships with customers and suppliers A commercial and sales-focused mindset with confidence identifying opportunities to upsell Excellent organisational skills and a high level of accuracy when managing orders and records Confidence using CRM systems, email, and internal administration systems In this role, the Customer Account Coordinator will be responsible for: Processing customer orders and coordinating purchase requests in a timely manner Managing customer accounts and providing a high level of ongoing support Identifying sales opportunities and supporting business growth through upselling activity Liaising with suppliers and internal departments to ensure smooth order fulfilment Maintaining accurate customer information and supporting day-to-day administrative tasks Our client is offering the successful Customer Account Coordinator a salary in the region of £27,000 – £28,000 plus benefits including pension ...