Job Description
Lead Product Delivery Manager to manage end‑to‑end product delivery from planning through to commercialisation for one or more teams within Visa Direct.
Delivery Execution
* Managing the delivery execution and coordination of epics and/or features assigned to one or more teams, overseeing the process from planning through to commercialisation.
* Partnering with Product and Engineering Leads to coordinate execution and roadmap alignment.
* Monitoring delivery health and performance using standardised KPIs, identifying risks and implementing mitigations.
* Acting as an escalation point for delivery blockers, facilitating resolution and decision‑making across teams.
* Ensuring requirements are high quality and delivery‑ready, and that commercial milestones are met.
Stakeholder Management & Leadership
* Building and maintaining relationships with stakeholders, ensuring effective communication across all levels of the organisation.
* Promoting best practices and continuous improvement.
* Demonstrating Visa leadership principles and building a culture of transparency and accountability.
Process Maturity & Continuous Improvement
* Driving agile maturity and continuous improvement across the Teams.
* Conducting retrospectives and implementing changes to improve delivery outcomes.
* Championing delivery excellence and scalable practices aligned with Visa’s Product Lifecycle Management framework.
Preferred Qualifications
* 3+ years of experience in agile delivery or project management, ideally within a software‑driven FinTech or start‑up environment.
* Comprehensive understanding of agile principles, with proven ability to adapt methodologies to dynamic and evolving environments.
* Strong problem‑solving and decision‑making capabilities, including conflict resolution and removing delivery obstacles.
* Exceptional communication skills, proficient at engaging with both technical and non‑technical stakeholders.
* Experience with delivery tooling such as Jira and Confluence and metrics tracking.
* Knowledge of payment systems or direct experience in FinTech is highly advantageous.
Personal Qualities
* Skilled in planning and prioritising multiple tasks and independently delivering projects through to completion.
* Demonstrates the ability to operate effectively in fast‑paced environments while managing concurrent projects.
* Outstanding verbal and written communication abilities, quick to learn new systems or processes, and highly organised when managing multiple priorities.
* Proven expertise in driving complex deliverables in collaboration with Product Managers and cross‑functional stakeholders at all organisational levels and across cross‑functional teams.
* Willingness to challenge established practices and a strong curiosity about process improvements.
* Influencing abilities across cross‑functional teams.
This is a hybrid position based in London Paddington office. Requires 3 days per week (Tuesdays, Wednesdays and Thursdays) attendance in the London office.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
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