The Regional Rehabilitation and Mobility Service (RREMS) provides clinical engineering expertise to 12 wheelchair services across the North-east of England and North Cumbria. In addition to this post, the team comprises 13 Clinical Technologists in Rehabilitation Engineering, 2 Rehabilitation Engineering Technologists and 6 administrative staff.
We are now seeking an enthusiastic and capable individual to join our team providing vital administrative support to the service, involving input to workflow management for the rehabilitation engineering team and management of the regional powered wheelchair fleet.
A part position is available at either James Cook University Hospital in Middlesbrough or Freeman Hospital in Newcastle Upon Tyne.
* Interview date: 23rd October 2025
* 18 hours 30 minutes/week
Main duties of the job
The successful candidate will preferably have experience of working within a customer focused office environment and will possess excellent communication, planning, organisational and IT skills with a high level of proficiency in the use of Microsoft Office applications, particularly Excel.
The successful candidate should be meticulous and adaptable with an empathetic and professional manner in dealing with enquiries from patients and their families, as well as when liaising with a range of professional stakeholders, suppliers, and contractors.
Job responsibilities
* Input RREMS requisition data to the NHS RREMS IT system, ensuring that deadlines for cycle input are met.
* Receive and action enquiries from requisitioners relating to products available via the agreed suppliers.
* Action any discrepancies or returns associated with goods received from the above.
* Undertake any administrative duties that assist or support service delivery or the provision of mobility equipment and associated accessories by RREMS to patients.
* Provide administrative support to the Head of Service, in collecting, collating and analysing service and performance data relating to the RREMS service.
Person Specification
Qualifications
* Good standard of general education, GCSE Grade C and above in English and Mathematics or relevant experience
* Clerical / administrative skills qualification at NVQ level 3 or higher, or equivalent experience
Knowledge
* Experience of working in a team
* Previous purchasing experience
Skills
* Good keyboard skills with experience of MS Office Suite including Word and Excel
* High level of proficiency in the use of Microsoft Office applications, particularly Excel.
* Good communication and organisational skills
Please note that the closing date for this position is 12 October 2025.
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