Group Apprentice Warranty Administrator
We are looking for a motivated and detail-oriented individual to join our team as a Group Apprentice WarrantyAdministrator based at our dealership in Abingdon.
This is an excellent opportunity for someone looking to begin a long-term career within the automotive industry, gaining hands-on experience both in-house and through training at manufacturer headquarters.
About the Role
As a Group Apprentice Warranty Administrator, you will learn all aspects of the warranty process and play a key role in supporting our aftersales operations across the group which currently represents BYD Omoda/Jaecoo, Chery, GMW Ora and Ford car and commercial.
You will receive full training and development, learning how to:
* Process pre-authorisation warranty claims
* Complete and submit manufacturer warranty claims
* Liaise with technicians, service advisors, managers, and other staff members
* Ensure all supporting documentation and information is accurate and complete
* Communicate with manufacturers to ensure claims are approved and paid correctly
* Understand workshop processes and gain mechanical knowledge from technicians
* Use and navigate internal systems and manufacturer platforms
This role offers a unique opportunity to combine administrative skills with technical automotive knowledge.
What We’re Looking For
We are seeking someone who:
* Has excellent attention to detail
* Enjoys administrative and organised work
* Is willing to learn new systems and processes
* Has good communication and teamwork skills
* Is eager to build a career within the automotive industry
* Is reliable, motivated, and proactive
No previous warranty experience is required — full training will be provided.
What We Offer
* Full in-house training and manufacturer training programmes
* Opportunities to learn directly from experienced technicians and aftersales professionals
* Career progression opportunities within a growing group
* Supportive team environment
* Valuable industry-recognised experience
If you are enthusiastic, willing to learn, and looking to start a rewarding career in the automotive sector, we would love to hear from you.
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