Join us as a Shift Manager and be part of a team that prioritizes customer satisfaction.
As part of the management team, you'll be responsible for overseeing the shop when the Manager isn’t available. You will motivate and engage the team, ensuring they have what they need to excel.
We serve customers through various channels: in-shop, delivery, Click+Collect, and drive-thru. You will lead in providing a fantastic shopping experience, whether customers are in-store or online.
While each shift may differ, a typical shift includes:
1. Inspiring the team to achieve excellent results and uphold high standards
2. Leading by example and serving customers efficiently and courteously
3. Preparing products, including making sandwiches and managing ovens
4. Ensuring displays are well-stocked with a variety of options
5. Maintaining a clean, tidy, and presentable shop environment
What we offer
* Colleague discount of up to 50% on Greggs products for you and a family member
* Free hot drinks during shifts
* Paid breaks to recharge
* Sharing 10% of profits with colleagues
* Health and Wellbeing App with Remote GP and Physiotherapy services
* Growing holiday entitlement as your career progresses
* Share plans to help you save and invest
* Pension scheme with contributions matched up to 7%
* Confidential employee assistance app and helpline
* Long service awards celebrating milestones
* Discounts for shopping, leisure, and wellbeing
About you
You are reliable, demonstrate natural leadership, and are passionate about customer service. You support an inclusive culture that values diversity.
If you have previous supervisory experience in a customer-focused environment and meet the availability requirements, we encourage you to apply now!
About us
At Greggs, we love what we do and have fun! Our culture is built on supporting each other and behaving positively. Everyone is welcome, regardless of background, preferences, or beliefs. Learn more about us at: Greggs Careers | About Greggs.
* Salary: £13.70 per hour, including a 40p band increment
* Frequency: Hourly
* Job Reference: greggs/TP/4882/45598
* Contract Type: Permanent
* Contract Details: Shift pattern and availability can be discussed at interview. Must be able to start at 5 am and work until 8:30 pm closes.
* Closing Date: 07 August 2025
* Job Category: Retail
* Business Unit: Retail
* Location: Bishop Auckland, United Kingdom
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