1 Month Contract With A Local Authority
Job Purpose
To provide comprehensive administrative and business support services to ensure the efficient day-to-day running of the team/department. The role requires excellent customer service skills, strong organisational ability, and the capacity to manage multiple tasks in a fast-paced environment.
Key Responsibilities
* Provide a wide range of administrative support to the team, ensuring smooth business operations.
* Maintain accurate records, both manual and electronic, including confidential files.
* File, archive, and retrieve documents in line with organisational standards and procedures.
* Accurately record information using spreadsheets and internal systems.
* Support general office administration tasks as required.
* Act as a first point of contact for internal and external customers.
* Respond to routine enquiries from members of the public via face-to-face interaction, telephone, and email.
* Handle requests tactfully and sympathetically, maintaining professionalism at all times.
* Remain calm under pressure and manage competing priorities effectively.
* Provide basic financial administrative support, including processing invoices, monitoring budgets, and maintaining financial records.
* Assist with tracking expenditure and updating financial spreadsheets.
* Maintain and update spreadsheets and databases accurately.
* Collate statistical information and assist in preparing reports in line with agreed plans.
* Ensure data accuracy and compliance with confidentiality requirements.
* Provide project management support, including updating project plans and timelines.
* Conduct basic research to support ongoing initiatives.
* Organise meetings and coordinate communications with stakeholders.
* Support the setup of training sessions, including preparing rooms and materials.
* Ensure refreshment areas are stocked, clean, and presentable.
Requirements
* Experience working in a business support or administrative capacity.
* Strong customer service skills with experience interacting with both internal and external stakeholders.
* Experience maintaining accurate records, both manual and electronic.
* Competent in Microsoft Excel, Google Drive, and Google Workspace (Docs, Sheets, Gmail).
* Comfortable with financial administration tasks.
* Good organisational skills with attention to detail.
* Ability to work independently and as part of a team.
* Ability to remain calm under pressure and manage sensitive situations professionally.
* Experience supporting projects and updating project plans.
* Experience collating statistical data and preparing reports.
* Knowledge of data protection and confidentiality requirements.
Additional Information
* Bi-Weekly Payments
* 36 Working Hours Per Week
* Enhanced DBS is Required For This Role