Job Overview
The Accounts Assistant plays a key role in supporting the finance function. Ensuring accurate financial administration and effective management of customer accounts. This position combines day-to-day duties with responsibility for overseeing credit control processes to maintain healthy cash flow and control customer relationships.
Responsibilities:
Credit Control
Manage the full credit control cycle, including issuing statements, monitoring aged debt, and following up on overdue accounts.
Processing bank receipts and applying to the correct customer and invoice on our ERP system
Allocate contra payments as per customer remittances
Build and maintain positive relationships with customers to encourage timely payments
Investigate and resolve invoices disputes or queries promptly, liaising with Sales Team and Customer service where necessary
Support sales and operations teams with order processing and customer communication
Assess new customer credit applications and perform credit checks where necessary
Prepare weekly debtors reports for sales and management teams
Escalate high-risk or long outstanding debts to Financial Controller
Conduct annual credit reviews on all existing customers and ensure credit limits are set appropriately
Accounting
Assist with bank reconciliations and month-end processes
Support preparation of monthly reports, invoices, and reconciliations
Ecommerce
Reconcile sales orders to received payouts (various platforms)
Create orders and raise sales invoices
Ensure accurate and timely accounting of fees, customer claims, promotions and discounts
Audit, Compliance and Controls
Assist with annual audit process
Other responsibilities
Manage finance mailbox
Support for Australian subsidiaries across sales and purchase ledgers (customer and supplier invoices)
Requirements:
GCSEs (or equivalent), especially Maths and English (grade 4/C or above) or AAT L2
Minimum 3 years of experience in accounting or finance
Strong understanding of credit control process
Excellent communication skills, both written and verbal
Strong Microsoft Office skills, especially in Excel (e.g., formulas, pivot and spreadsheet management)
High attention to detail and strong organisational skills
Team player
Ability to work independently, prioritise tasks and meet deadlines
A proactive, problem-solving approach with a focus on accuracy and customer service
Salary: £25,000 per annum
Location: Wells, Somerset - Hybrid role, 3 days a week in main office