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Data Entry Assistant (NHS Talking Therapies Hampshire), Eastleigh
Client: Solent Mind
Location: Eastleigh, combined with home working
Job Category: Other
EU work permit required: Yes
Job Reference: 691f2ffc45b4
Job Views: 5
Posted: 12.08.2025
Expiry Date: 26.09.2025
Job Description:
* Salary: £19,328 to £19,890 per annum (Solent Mind band A), full-time equivalent £24,242 to £24,947
* Hours: 29.5 hours per week (Monday, Tuesday, Wednesday, Friday)
* Location: Eastleigh with home working
* Interview Date: 27 and 28 August
* Closing Date: 17 August at midnight
Role Details:
About the role
This role is within the Telephone and Referral Centre (TARC) team. Key responsibilities include processing patient referrals from various sources such as website self-referrals, Community Mental Health Teams, GPs, and healthcare professionals. Duties involve monitoring the referrals inbox, managing emails, sending appointment booking links via text, and processing referrals.
About you
Ideal candidates will have experience working in a busy office environment, strong IT skills, excellent attention to detail, professional telephone manner, and the ability to work at pace to meet targets.
About us
Solent Mind, in partnership with Isle of Wight Healthcare NHS Foundation Trust, provides NHS Talking Therapies Hampshire. Solent Mind is Hampshire's largest mental health charity, supporting over 48,000 individuals annually. It is part of a network of 125 local Minds across England and Wales, and is committed to workplace wellbeing and being a mindful employer.
Application details
For more information, contact Anna Fielder (TARC Manager) via [email protected] or 023 8201 1718. Applicants will need to explain employment gaps, provide proof of right to work in the UK, and undergo a DBS check. Sponsorship is not available. The role encourages applications from diverse communities and those with mental health experience. Early application is advised as the advert may close early.
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