Dakota Hotel based in Leeds City Centre are seeking an outgoing individual with waiting experience for the role of Restaurant Waiter / Waitress to deliver exceptional service to our guests.
CONTRACT AND PAY RATE
The role carries a permanent contract of a minimum of 16.5 hours per week, working any 3 days out of 7 including working weekends. Earnings are £13.30 per hour (inclusive of the anticipated tronc payment), paid weekly, paid weekly.
PRIMARY ROLE RESPONSIBILITIES
· Carry out the role of a section waiter/waitress, providing table service, taking guest orders and running large trays of delicious food to guest tables.
· Provide the highest levels of guest service, offering personalised dish and beverage recommendations, and delivering a memorable dining experience.
· Work closely with the Bar and Kitchen team to ensure the effective flow of communication.
· To have a comprehensive knowledge of food and beverage menu options to enhance the guest experience.
BENEFITS
In addition to being part of a culture infused with positivity and
opportunity for ongoing development, tangible benefits you could enjoy when you
join our team include:
* 40 per cent off stays at
any Dakota
* 25 per cent off drinks and
dining at any Dakota
* Access to our Employee
Assistance Program which includes
- free private mental health support and counselling sessions
- video GP consultations and private prescription services
- access to daily rewards to be cashed out for shopping vouchers
* Access to discounted gift
card platform
* Support from our inhouse
Mental Health Champions
* Additional holiday day on
the first anniversary of your employment.
* Family-friendly flexible
working options
* Meals on duty and
uniforming
* £200 bonus to recommend a
friend to join our team
* £10 bonus every time you
are mentioned on Trip Advisor
* Free bi-annual eye testing
for users of display screen equipment
* Accredited, certified
compliance training given on employment such as in Food Hygiene, Alcohol
Responsibility, Data Protection, and Health & Safety
* Access to a suite of
external, certified resources via our Learning Management System
* Supportive continuous
professional development culture with an annual appraisal and objectives,
or a Personal Development Plan.
* Opportunities to undertake
both internal and external training courses, including potential for
in-house Apprenticeships.
Full terms on our benefits can be found in our Handbook.
ABOUT DAKOTA HOTELS
Dakota is a growing UK-based lifestyle brand, known for our stylish
hotels, bustling brasserie Grills and upscale cocktail Bars. Dakota’s story
started with two boutique hotels on the outskirts of Edinburgh, in South
Queensferry, and Glasgow, in Eurocentral. We have now expanded into prime city
centre locations in Glasgow, Leeds, and Manchester, with Newcastle coming
in 2025 and more in our pipeline.
Dakota is synonymous for delivering attentive and genuine guest service.
We attract hard-working individuals who are passionate about working to the
highest standards and have been voted within The Caterer’s Top 15 Best
Employers in Hospitality for the last five years in a row. We were also
featured within the Top 10 employers in the 2024 Sunday Times Best Places to
Work in the UK, as well as being awarded the Spotlight Award for Best Places to
Work for LGBTQIA+ employees.
As recent winners of The Cateys ‘People Team of the Year’, we have
award-winning internal training programmes within Dakota Academy fostering
continuous development and ongoing training. As a result, over 75% of our
leaders have been promoted internally and, for four consecutive years, a member
of our team has won a prestigious Acorn Award awarded by The Caterer to
the ‘Top 30 under 30’ in the industry, demonstrating our success in
developing talent.
Eurocentral | Edinburgh | Glasgow | Leeds | Manchester | Newcastle
Our location, 8
Russell St, Leeds LS1 5RN, ideally located on Greek Street, we are just a 5min
walk from Leeds Train Station. We are also easily accessible by bus, close to
the east parade bus link and within a 10min walk from Leeds Bus Station.
We are an 94-bedroom
luxury hotel boasting a destination cocktail bar with a champagne room, and
brasserie-style Grill.
APPLICANT REQUIREMENTS
The successful applicant will have/be:
* At least 1 year working experience, ideally in a hospitality environment.
* Ability to work at pace and be proactive for the duration of your shift.
* Willing and able to pour, serve and sell alcohol.
* Be an outgoing personality with effective communication skills.
* Be able to be physically
active in your role, standing for much of your shift and working at
pace.
* An enthusiastic individual
who will promote our culture of positivity.
* Be task oriented with a
great pride for the work they do and attention to detail.
* Flexible with shift
patterns and available around the needs of our business.
* Successful candidates must
demonstrate having researched our brand and a genuine desire to be part of
our team.
APPLY
Please send us your up to date CV.
Visit our Careers page to
learn about current opportunities and find your #DreamRolesAtDakota – we’d love
to hear from you!
For more information on our luxury hotel, please visit our:
* Website
* Dakota Hotels Instagram or Dakota Leeds Instagram
*
Trip Advisor
*
Facebook page