Role: E-Commerce Manager Location: Eastbourne, East Sussex (On-Site) Hours: Full-Time Pay: £35,000 - £50,000 An exciting opportunity has arisen for an experienced E-Commerce Manager to join a well-established and growing business based in Eastbourne. This is a key role offering full ownership of the company's e-commerce function. You will be responsible for driving online sales growth, optimising digital performance, enhancing the customer journey, and coordinating multi-channel marketing activity. This position would suit a commercially minded individual with strong digital expertise, analytical capability, and experience operating within a performance-driven online environment. Benefits: Competitive salary with performance-based incentives The opportunity to shape and scale a growing online division A collaborative and forward-thinking working environment Ongoing professional development and career progression support Healthcare benefits (qualifying period applies) Key Responsibilities Develop and execute the overall e-commerce growth strategy Own and manage key online KPIs including conversion rate, AOV, traffic, and ROAS Analyse sales data and customer behaviour to identify growth opportunities Optimise website performance, UX/UI, navigation, and checkout processes Oversee product listings, pricing strategies, and stock visibility Manage PPC, SEO, email marketing, and digital acquisition campaigns Improve the end-to-end customer experience Collaborate closely with internal teams including Sales, Marketing, Operations, IT, and Customer Service Support new product launches and identify opportunities to drive additional revenue About You Essential: Proven experience as an E-Commerce Manager or in a similar digital leadership role Strong understanding of e-commerce platforms and digital marketing channels Demonstrated success in increasing online sales and improving conversion rates Excellent analytical, project management, and stakeholder management skills Desirable: Experience within B2B or fast-paced commercial environments Familiarity with ERP/CRM systems and inventory management platforms Understanding of current digital and consumer trends Degree in Marketing, Business, E-commerce, or related field (preferred) Relevant digital marketing or e-commerce certifications If you're keen to join an exceptional team and assist in building a rapidly growing online business, then please apply to this E-Commerce Manager role below or call Angela Potter on 01273 063769 between 9:00am - 4:00pm.