Location, Type, Skill, Responsibilities & More
IT Support Specialist
Location: Hoddesdon, UK
Type: Dispatch, On-site
Hours: (10-20) Hours Per week
BCIC Swiss GmbH | Best Connect International Company is looking for a (Dispatch, on-site) "IT Support Specialist" in United Kingdom.
Responsibilities
* Provide first- or second-level contact and problem resolution for customer issues.
* Work with third-party vendors to remediate complex AV issues as needed.
* Provide timely communication on issue status and resolution.
* Maintain ticket updates for all reported incidents.
* Install, upgrade, support, and troubleshoot Windows OS, Microsoft Office & Cisco Jabber authorized.
* Should have basic knowledge of the Mac operating system to support Apple PC users.
* Install, upgrade, support, and troubleshoot printers and computer hardware.
* Perform remedial repairs on desktops, laptops, printers, and any other authorized peripheral equipment.
* Use diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware/software.
Requirements
* Must hold a valid work permit in United Kingdom.
* Several years of experience in the IT field.
* If all the above match your requirements and needs, please feel free to send your English CV mentioning the position in the subject line (with a WhatsApp number) as soon as possible.
* Apply here – paul.bristi@bcic-swiss.com
* Salary: Negotiable
Apply Now!
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