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Go To Market Digital Account Manager, Crawley, West Sussex
Client:
HBX Group
Location:
Crawley, West Sussex, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Views:
2
Posted:
22.08.2025
Expiry Date:
06.10.2025
Job Description:
HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities, and payments through our network of 300,000 hotels worldwide, 60,000 high-value clients such as tour operators, travel agents, and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. Our team, Team HBX Group, is the heart of the company, encouraged to ‘move fast, dream big, and make a difference’ daily. We believe that tech + data + people truly set us apart, alongside our ‘global approach, local touch’ mentality. Headquartered in Palma, Mallorca, we employ around 3,500 people worldwide.
JOB DESCRIPTION:
We seek a well-rounded digital marketing expert to manage our direct B2C platform and the account management of our White Label Solutions for B2B accounts within the travel industry.
The candidate should implement marketing strategies across B2C and B2B2C channels, with expertise in all digital marketing disciplines, using proven methodologies.
A customer-first mindset and strong commercial acumen are essential.
Responsibilities:
* Daily management of Google Analytics
* Managing PPC campaigns and spending
* Sending marketing emails, segmenting customers, creating email flows and campaigns to maximize sales
* Managing website functionality, reporting bugs, and testing during tech releases
* Basic HTML knowledge to edit website content and manage WordPress blog content
* Managing affiliate programs and key publisher relationships
* Creating and presenting reports for clients using Google Analytics and internal MI
* Managing client touchpoints and increasing marketing efforts with WL partners
* Managing Reviews.io platform
* Creating white label solutions
* Account management of B2B2C industry partners
Skills:
* Preferred knowledge of technical SEO
* Managing and optimizing PPC with Google AdWords
* Using tools like SEMrush for keyword data and competitor analysis
* Experience with Klaviyo or similar email platforms
* Basic coding skills for editing website text
* Moderate knowledge of Canva or similar programs
* WordPress blog management
* Google Search Console knowledge
* Advantageous:
* Experience managing White Label Solutions
* Knowledge of API integrations
* Project management certifications
Qualifications:
* Degree in Digital Marketing or Business
* CIM Certification
HBX Group values diversity, fostering an inclusive workplace where everyone is valued and respected, embracing different backgrounds, perspectives, and talents. Join us to be part of a team making a difference in travel services worldwide.
Enjoy an attractive benefits package and opportunities to work in innovative, multicultural environments, building lasting relationships globally, and developing your career across our locations worldwide.
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