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Claims manager - life insurance

Oxford
E-Frontiers
Claims manager
Posted: 12h ago
Offer description

Claims Manager – Life Insurance

Contract: 6 months | Location: Remote | Rate: £350–400 per day


A leading insurance and financial services provider is looking for an experienced Claims Manager to assess and manage underwritten protection claims. This is a fully remote, 6-month contract role offering a competitive daily rate and the opportunity to work within a forward-thinking, customer-focused team.


As a Claims Manager, you'll handle complex medical and financial claims with autonomy, contributing to an efficient and fair claims experience for policyholders. The role involves cross-functional collaboration and a chance to shape continuous improvement in claims processes.


Responsibilities

* Manage life insurance and protection claims end-to-end within authority limits.
* Assess claims in line with policy terms and the organisation's claims philosophy.
* Liaise with doctors, clients, service providers, and intermediaries to gather information and explain decisions.
* Handle appeals, complaints, and contribute to a customer-centric claims process.
* Collaborate with underwriting, actuarial, and client services teams to drive best practices.

About You

* 3–5 years' experience in life insurance claims, particularly with underwritten protection products.
* Proven claims authority (ability to assess claims using medical reports and documentation).
* Strong understanding of income protection, life, and/or critical illness claims.
* Excellent verbal and written communication skills, with sound numeracy and IT proficiency.
* Experience using workflow and image management systems.


If you're a skilled Claims Manager – Life Insurance ready for your next challenge, apply now to join a fast-paced and supportive remote team.


Apply now or email your CV to paula.coffey@e-frontiers.ie

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