We are looking for enthusiastic individuals to join our team, providing excellent customer service and supporting store operations. Your responsibilities will include:
1. Picking and selecting the best quality products for online customers, including providing substitutions when items are out of stock.
2. Using a handheld device to plan your route around the store, selecting items, and managing your time efficiently.
3. Handling customer queries, processing orders, and assisting with loading vans for home delivery.
4. Serving customers proactively and supportively, offering help and advice.
5. Building knowledge of our products, services, and promotions to assist customers effectively.
6. Working flexibly across the store as needed.
7. Being comfortable with early morning starts (as shifts begin at 4am), and working in a fast-paced, physical environment, both independently and as part of a team.
8. Maintaining a friendly and welcoming attitude, with enthusiasm for helping customers.
9. Using initiative to solve problems, taking responsibility for tasks, and working productively to high standards.
10. Learning to use digital tools and technology to perform your job effectively, including moving shopping containers up to 15KG.
11. Paying attention to detail, keeping the store clean and organized, and creating a positive shopping experience.
12. You must be above the school-leaver age in your country. If shifts start before 6am or after 11pm, you must be at least 18 years old.
13. You need to have the Right to Work in the UK.
We are committed to being an inclusive place to work and shop, offering development opportunities, mentorship, and a supportive environment. We value diversity and aim to remove barriers for all colleagues. If you need reasonable adjustments during the application or interview process, please let us know.
Working with us offers great rewards, including:
* Discount card - 10% off at Sainsbury's, Argos, Tu, and Habitat after four weeks, increasing to 15% at Sainsbury's on Fridays and Saturdays, and 15% off at Argos every pay day.
* Free food and hot drinks for colleagues.
* Generous holiday entitlement, plus maternity and paternity leave.
* Pension scheme with employer contributions of 4-7.5%.
* Sainsbury's share schemes for purchasing shares at discounted prices.
* Discounts on gym memberships, restaurants, holidays, retail vouchers, and more.
* Wellbeing support, including free access to our Employee Assistance Programme.
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