Facilities and front desk manager

🌟 We’re Hiring: Facilities & Front Desk Manager

📍 Cowley, Uxbridge | 🕒 Full-Time, Permanent

£ Competitive


Keplin Group Ltd

Ready to be the face of a fast-growing FMCG business? Keplin Group is looking for a proactive, organised, people-first Facilities & Front Desk Manager to create outstanding first impressions and keep our workplace running smoothly.


Why Join Keplin Group?

At Keplin, our people are at the heart of everything we do. Join us and you’ll enjoy:

✨ A collaborative, supportive team

✨ Competitive benefits

✨ Quarterly team socials

✨ Free parking on site

✨ Snacks provided during the workday

✨ Real opportunities to grow your career

✨ A high-impact role in a company driven by innovation and excellence


If you want to make a difference from day one, this is the place for you!


The Role

As our Facilities & Front Desk Manager, you’ll be the first point of contact for visitors, clients, and colleagues. You’ll ensure our reception and front-of-house operations run seamlessly while supporting teams across the business with administration, coordination, and customer service.

You'll thrive here if you’re organised, approachable, and confident managing multiple priorities in a fast-paced environment.


What You’ll Be Doing

Front of House & Reception

• Welcome visitors and staff with professionalism and warmth

• Manage visitor systems, security passes, and enquiries

• Maintain spotless reception and meeting room areas

Office & Facilities Coordination

• Provide administrative support across the business

• Handle mail, deliveries, couriers, and office supplies

• Coordinate meeting rooms, refreshments, and equipment

• Manage confidential records and compliance requirements

Team & Stakeholder Support

• Act as the go-to contact for reception and facilities queries

• Support HR and Operations with onboarding

• Build strong relationships with suppliers and contractors

Health, Safety & Compliance

• Maintain H&S and security procedures

• Support fire safety and evacuation processes

• Ensure accurate visitor logs and confidentiality

Customer Service & Events

• Provide exceptional service and problem-solving

• Support company meetings, events, and staff socials


About You

✔ Experience in reception, hospitality, or customer-facing roles

✔ The ability to lead, motivate, and guide front-of-house teams

✔ Excellent communication and organisational skills

✔ A calm, professional manner—even under pressure

✔ Strong IT skills (Microsoft Office essential)


It’s a bonus if you have:

• Health & Safety experience and First Aid training

• Experience in fast-paced, multi-department environments

• Knowledge of booking/visitor management software

• Supervisory experience in front-of-house or hospitality settings


Working Hours

🕒 Monday–Friday, 8-hour shifts between 07:00–22:00

🗓 Includes two Saturdays per month (08:00–13:00)

☕ 30-minute lunch break on shifts


Ready to Join Us?

If you’re proactive, people-focused, and ready to play a key role in a growing business, we’d love to hear from you!


👉 Apply now and become part of the Keplin journey.


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