Job Description
RSD Recruitment are working in partnership with a national brand to recruit a Parts Manager for their branch team.
This is a customer-focused role centred around building strong relationships, handling enquiries, and developing both existing and new business.
It suits someone confident on the phone who enjoys speaking with customers and delivering a consistent, reliable service. Attitude, communication, and a proactive approach are key.
Key Responsibilities
* Support and deliver branch business plans to achieve sales targets
* Maintain and grow a loyal customer base through regular contact and strong service
* Develop new business and re-engage dormant accounts
* Act as the main point of contact for spares and parts enquiries
* Manage incoming deliveries, customer calls, and general branch support
* Use KPI and sales data to support performance, efficiency, and growth
About You
* Confident communicator, comfortable speaking with customers daily
* Proactive and comfortable picking up the phone to follow up leads and accounts
* Able to work independently and manage your own workload
* Background in plumbing or heating is preferred - We will consider people from a trade environment with strong transferable skills.
* Reliable, consistent, and results-focused
* Full driving licence required
Whats on offer
* Salary: £32,000 £33,000
* OTE: up to £40,000 (including annual bonus, paid quarterly)
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