The Role:
1. To carry out the full range of enforcement, investigative, educational, promotional, consultative and advisory duties associated with the responsibilities of the Environmental Services Department in accordance with any departmental work programmes which exist as required by the Senior Enforcement Officer
2. To provide information and assistance to members of the public, elected representatives and various statutory and non-statutory bodies. Participate in partnerships at a local and regional level aimed at tackling health inequalities and improving health and well-being within the community.
3. To be responsible for a Council vehicle, maintain it in a clean condition, complete the daily vehicle check and report any mechanical faults to the Senior Enforcement Officer.
4. To carry out the duties of the post in line with operational instructions and guidance.
5. To ensure the collection, receipt and custody of all monies due in line with Council financial procedures.
6. To undertake dog kennelling duties at the Council Dog Pound in accordance with operating procedures and working practices taking all reasonable actions to trace and identify owners of dogs and where possible, return such dogs to their owners. Ensure in particular the compassionate and humane treatment of all dogs and to assist in the euthanasia of stray or unwanted dogs in accordance with operating procedures.
7. Prioritise daily work demands to ensure that all relevant agrees targets are achieved to ensure that a quality, customer focused environmental health service is delivered. To carry out duties outside normal working hours as are necessary for the satisfactory efficient delivery of the Environmental Health Service. To deal with hostile and confrontational situations as they arise in accordance with an agreed policy on lone working.
8. To prepare and serve legal notices, present prosecution cases and attend Court and other hearings as required under the direction of the Senior Enforcement Officer.
9. Ensure all Health and Safety legislation and Council Health and Safety policies and procedures are complied with in relation to the services and activities within the facility.
10. Ensure compliance with Council policies and procedures and operate within the highest standards of management and personal behaviour, which reflect the core values and behaviours of the organisation.
11. Promote equality of opportunity and access in service delivery and in the employment of staff through the mainstreaming of equality within the Council.
12. Ensure the provision of high standards of customer care across all allocated functions and communicate in a way, which enhances and promotes the public image and overall reputation of the Council.
Hours:
FT Role: hours per week
Requirements:
Qualifications and Experience
- 5 GCSE passes at grade A-C, or a NVQ Level 2 or equivalent
One year's relevant experience of working in a field of dog control and/ or Enforcement experience in each of the following areas:
13. Control and handling of dogs
14. Managing contentious situations
15. Communicating with individual members of the public.
Where applicants do not hold the qualifications as outlined in above, they must have 2 GCSE's (Grade A-C including English) and demonstrate a minimum of three years' experience
above.
An ability to make effective use of IT systems and software packages and appropriate specialised programmes
A thorough understanding of the legislation relating to the post
An awareness of political sensitivities and the ability to maintain an unbiased approach and a positive public relation image.
Where applicants do not hold the qualifications as outlined in above, they must have 2 GCSE's (Grade A-C including English) and demonstrate a minimum of 3 years' experience as above.
General
A full current driving licence valid in the UK and access to a car, or
Have access to a form of transport that enables you to carry out the duties of the post. Applies only to applicants who have a disability under the Disability Discrimination Act.
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