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Third party property damage claims handler

Glasgow (Glasgow City)
Permanent
Aviva Careers
Claims handler
Posted: 3 November
Offer description

Your Career with OurThird Party Property Damage Team!

Role Overview:

We are seeking a highly organized and proactive Third-Party Property Handler to join our Damage team. This role involves managing a portfolio of Third-Party Property Damage (TPPD) Claims from initial notification through to settlement, ensuring timely and accurate handling in line with company policies and regulatory requirements.

Key Responsibilities:

1. Caseload Ownership:Manage a personal caseload of TPPD claims, taking full responsibility for progressing each case efficiently and effectively.

2. Diary Management:Maintain accurate and up-to-date diaries to ensure timely follow-ups, actions, and compliance with service level agreements.

3. Call Handling:Respond to inbound and outbound calls with empathy and professionalism, providing clear updates and guidance to customers, third parties, and other stakeholders.

4. Organisation & Prioritisation:Demonstrate ...

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