Senior 3rd Line IT Engineer – Hospitality-Focused | £35K–£48K + Benefits
Senior 3rd Line IT Engineer – Hospitality-Focused | £35K–£48K + Benefits
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We’re looking for a confident, hands-on3rd Line IT Engineerto join our team. If you’re tired of sitting behind a screen all day and want a role where your expertise makes a real impact on-site especially in the hospitality and residential-care sectors this role could be for you.
You’ll be based from ourBasingstoke head office, with regular travel to client sites including4- and 5-star hotelsand residential-care environments. This is a varied role offering a mix of projects, support, infrastructure and consultancy.
Hours are 9:00 to 18:00 weekdays, with participation in one of two on-call rotas shared amongst the rest of the engineering team.
What You’ll Be Doing
* Delivering on-site and remote IT support and project delivery
* Acting as the go-to advisor for hospitality and residential-care clients
* Resolving complex issues across servers, networking, virtualisation, and VoIP
* Leading by example for 2nd Line engineers
* Building long-term trust and relationships with clients
You’ll Need Experience In
* Hyper-V or VMware (ESXi)
* VLANs, switching, and network diagnostics
* 3CX or Mitel VoIP would be a bonus
* Hotel or residential-care industry IT knowledge and experience would be amazing too
You Must Have
* A full UK driving licence and your own vehicle
* Willingness to travel frequently to client sites
* Strong communication skills and a pride in doing things right
What We Offer
* £35,000 – £48,000 salary dependingon your experience
* Private healthcare + Christmas bonuses
* Working with a friendly team of like-minded engineers
* A role that’s more than just being a ticket-logger. You’ll be the face of IT for some of our top clients
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Engineering and Information Technology
* Industries
Hospitality
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