Join our dynamic and fast-paced Professional and Finance Services team at SGS College, where we support over 600 apprentices and part-time adult learners. We are seeking a proactive and organised individual to provide essential administrative and learner support.
Salary will be discussed further at Interview
Training course
Business administrator (level 3)
Hours
Monday to Friday, 8.30am - 4.30pm.Working in our Filton campus predominantly, occasion home working may be considered.
37 hours a week
Monday 29 September
Duration
1 Year 6 Months
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
Key Responsibilities:
* Act as the first point of contact for student enquiries, offering frontline support to learners and stakeholders
* Collaborate with department staff and Learning Area Managers to track learner progress and maintain accurate records
* Support the enrolment process and ensure the accuracy of student data
* Monitor learner achievement and completion rates, working closely with academic teams
* Manage financial processes including invoicing and order tracking
Role to include:
* Provide frontline support to learners, handling day-to-day enquiries and acting as the central contact for internal and external stakeholders
* Work closely with the Assistant Principal, Learning Area Managers, Team Leaders, Programme Leads, and Tutors to support learner tracking and data management (including learner databases, SLAs, contextualised statements, and marking records)
* Process and track enrolment forms and student data
* Monitor learner achievement and completions, ensuring accurate recording in collaboration with academic teams
* Coordinate financial processes such as invoicing, order processing
* Support liaison with external stakeholders, including employers, awarding bodies, and social services
* Assist with marketing and promotional activities, including course promotion, events, and updating prospectuses and website content
* Support exam bookings and registrations with professional bodies, liaising with the exams office and students
* Undertake general office duties such as word processing, photocopying, filing, and handling correspondence
* Use college systems (e.g., PowerBi, ProSolution) to complete administrative tasks efficiently
* Provide support for promotional events and other departmental initiatives
Where you’ll work
SGS College,
Filton Avenue
Bristol
BS34 7AT
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
South Gloucestershire and Stroud College
The application will be required to have a DBS check as part of this role.(A DBS check, which stands for Disclosure and Barring Service check, is a process used to assess an individual's criminal record and is often required for certain roles, especially those involving working with children or vulnerable adults).
About this company
SGS College is praised for its strong teaching quality, excellent mental health and wellbeing support, and effective academic support, as evidenced by high satisfaction ratings in the 2024 National Student Survey (NSS). The college also receives recognition for its outstanding adult provision and personal development, as well as its contribution to meeting regional skills needs, according to Ofsted. Additionally, SGS College is known for its small class sizes, which allow for more personalized attention, and its strong connections with local employers, particularly in apprenticeship programs.SGS College offers a range of benefits for its employees, including generous annual leave, professional development opportunities, family-friendly policies, and access to various discounts and wellbeing resources. Specifically, staff can expect to receive between 25 and 30 days of annual leave (depending on years of service), extensive professional development support, including a 25% tuition discount for family members, and access to "My Lifestyle" discounted shopping benefits. Additionally, SGS College provides a cycle-to-work scheme, a Technology Salary Sacrifice Scheme, free eye tests, and subsidized on-site catering.
After this apprenticeship
A Business Administration Level 3 apprenticeship provides a solid foundation for career progression in various directions. It can lead to higher-level apprenticeships, specialised roles such as executive assistant, or project coordinator, and further develop their skills in management, HR, or other business functions.
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