Overview
Waylands Honda Cardiff is hiring a Parts Advisor. The role is in a small, close-knit team responsible for providing a quality service by selling our parts and aftersales services and ensuring successful delivery to Honda customers. You will liaise with the workshop to understand work in progress, update customers, obtain authorisation for additional work and resolve customer queries to maintain high satisfaction.
The ideal candidate should have a background in Sales/Aftersales in the automotive industry. Exceptional candidates without an automotive background will be considered. The successful candidate will be personable, highly motivated and able to achieve consistently high levels of customer service, with good communication skills and an interest in cars.
Responsibilities
* Sell parts and aftersales services and ensure successful delivery to Honda customers
* Liaise with the workshop to understand work in progress
* Update customers and obtain authorisation for additional work
* Resolve customer queries to achieve high satisfaction
Qualifications
* Background in Sales/Aftersales in the automotive industry
* Exceptional candidates without an automotive background will be considered
* Personable, highly motivated, and able to consistently deliver high levels of customer service
* Effective communicator with an interest in cars
What You Get in Return
* Mon–Fri, 8:30am to 5pm with Saturdays on a rota basis (40 hours)
* Generous basic salary £27,019, and OTE £29,500
* 31 days holiday per year (including Bank Holidays)
* Benefits platform with employee support programme
* Discounted rates for vehicle parts and servicing
* Opportunities for training and career progression
* Contributory pension scheme where eligible
* 3x Life Insurance
About Waylands
Waylands are an independent family-owned car dealer. We value our people and promote development and training. We recruit talent from diverse backgrounds to strengthen our team.
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