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Health care support worker - community mental health

Glasgow (Glasgow City)
NHS Scotland
Health care support worker
€37,500 a year
Posted: 1 June
Offer description

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non‑clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.


Role

This role does not meet the eligibility criteria for a or a NHS Greater Glasgow and Clyde (NHSGGC) is unable to provide candidates or employees with a Certificate of Sponsorship (COS).

This is an opportunity to become a part of a large multidisciplinary skilled and experienced community mental health team.

You would be responsible for contributing to the care and support of people referred into the service. The post holder would be expected to provide care and supports as part of an agreed plan of care which involves the use of a strength‑based recovery‑focussed approach to care which proactively involves the person and optimises self‑management.

There would be the expectation that you are able to undertake duties without the direct supervision and work in partnership with patients, carers and other professionals/agencies in line with legislative frameworks, agreed standards and clinical policies. This would involve working in a variety of home / near‑to‑home community settings.

Driving licence is not essential but is desirable.


Duration, Location & Working Pattern

* Location based in Riverside Resource Centre
* Permanent Contract
* Full‑time Position (36 hours per week)
* Working hours for this post are Monday to Friday


Key Responsibilities

* Ability to communicate sensitive and/or confidential information within agreed policy frameworks
* Ability to form therapeutic relationships, understanding the implications of their own value base in relation to others.
* Ability to listen, support and signpost people presenting with distress while lone working until reviewed by senior staff.
* Ability to work in anti‑oppressive and anti‑discriminatory manner.
* Ability to carry out delegated tasks as directed and not always under direct supervision due to lone working criteria
* To deliver interventions as defined in care plans in collaboration with keyworker and other services
* To collect, transport and monitor compliance with medication as identified in care plan
* To deliver high quality interventions that take into account age appropriate needs as identified in care plans
* To contribute and collaborate to specialist shared assessment, care assessments and care plans as required
* Please refer to the job description and person specification for further details.


Knowledge, training, qualifications and/or experience required to do the job


Essential

* Working knowledge of mental health nursing care
* Working knowledge of mental health issues
* Evidence of using digital technology / information systems / email and basic applications
* Evidence of skills and behaviours that demonstrate effective written and verbal communication
* Evidence of skills and behaviours that demonstrate application of HCSW Standards and Code of Conduct
* Ability to form working relationships with others
* Ability to follow instructions and undertake work without direct supervision
* Full driving licence required


Desirable

* Educated to or actively working towards SVQ3/ SCQF level 6 or equivalent experience
* Completion of a health / mental health / social care programme or equivalent experience
* Knowledge of health and social care issues that impact on mental health and wellbeing
* Experience of working in the CMHT environment


What We Offer

* A minimum of 27 days annual leave, increasing with length of service, plus public holidays
* Membership of the NHS Pension Scheme, including life insurance benefits
* Salary Sacrifice Car Benefit Scheme
* Development opportunities including study bursaries, e‑learning and classroom‑based courses
* Enhanced pay for working public holidays
* NHS discounts on a wide range of goods and services
* Confidential employee support and assistance, including counselling and psychological therapies


Equality, Diversity and Inclusion

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

NHS Greater Glasgow and Clyde recognises the importance of work‑life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full‑time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.

From 1 April 2026, the Agenda for Change full‑time working week will reduce from 37 hours to 36 hours. Part‑time working hours will be reduced on a pro‑rata basis. A corresponding increase in the hourly rate will apply, ensuring that overall pay remains unchanged.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.

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