Overview
Part‑time Store Colleague – £12.71 per hour, 16 hours per week. Permanent position based at 474‑504 Bury New Road, Prestwich, Greater Manchester (M25 1AD).
Responsibilities
As a Store Colleague, you will provide exceptional customer service, exceed expectations, uphold top pet‑care standards, ensure smooth store operations, and build strong customer relationships. You will also support day‑to‑day store activities, including product knowledge, merchandising, and help deliver the Pets at Home brand experience.
Qualifications & Competencies
* Outstanding customer service – able to provide personal and attentive service.
* Strong communication skills – verbal and written.
* Effective problem‑solving – resolve customer inquiries quickly.
* Eagerness to learn – keen interest in professional development.
* Target focus – sets and achieves retail targets.
* Teamworking – collaborates to achieve store goals.
* Flexibility – works evenings, weekends, and bank holidays as required.
Benefits
* Attractive pay rates.
* Paid holidays.
* Additional leave for birthdays and special occasions.
* 20 % colleague discount in stores.
* Discretionary annual bonus scheme.
* Other discounts and benefits.
* Opportunity to volunteer with local community charity work.
* Career progression.
Equality, Diversity and Inclusion
“We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!”
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