Job Description
Customer Delivery Manager - Hybrid Working - £45,000 p/a - London
Christopher Ali are recruiting on behalf of a fast growing technology business working with a range of High Street brands, collecting data for them and providing insights to support their decision making.
The Role:
As a Customer Delivery Manager, your role is to delight key clients with expert Delivery. You will liaise closely with clients to understand their business problems, building question sets that are simple to understand - creating creative solutions where required - and capture the relevant data points.
Day to Day:
1. Lead the Delivery management of key accounts
2. Liaise with clients to understand their requirements and how to support them.
3. Compose question sets, which form the basis of the job templates, that meet the data collection requirements of the clients
4. Set a leading example in the Delivery team, using best practice delivery methods, to ensure seamless end-to-end delivery and completion of projects, embodying a ‘right first time’ mentality.
5. Work closely across all other internal teams within the business to ensure that as one team, we hit the deadlines set & deliver insightful data back to the client.
6. Work with the Sales team to en...