HGV Workshop Manager
Location: Hatfield
Hours of Work: Monday to Friday 07:00-16:00
Salary: £48,000-£60,000 depending on experience
The successful applicant will oversee day and night shift activities and lead the team of technicians and support staff. The company is well established and offers an exciting opportunity to join as they continue growth for 2026.
Key Responsibilities
* Oversee and organise both day and night workshop operations
* Schedule and prepare workloads for the day shift
* Manage handovers from the night shift, including identifying parts requirements
* Plan workloads for night shift activities
* Assign tasks to mechanics and monitor their progress
* Carry out spot-check quality inspections on engineers' work
* Organise and manage staff annual leave
* Lead, support, and develop HGV technicians and workshop staff, offering technical guidance when needed
* Schedule and prioritise servicing, maintenance, and repair work, including quality checking third‑party repairs when required
* Maintain accurate records of inspections, maintenance, repairs, and VOR (Vehicle Off Road) statuses
* Ensure all work complies with safety policies and company procedures, carrying out risk assessments when needed
* Maintain compliance with DVSA and all other relevant regulatory bodies
* Track productivity, efficiency, and overall quality of work
* Manage workshop budgets, costs and stock control, including:
o Ordering required parts
o Ensuring tools and equipment are maintained
o Improving stock management processes
* Communicate with internal departments, external suppliers, and customers
* Provide customers with estimates and pricing information
* Identify opportunities to improve processes and overall workshop performance
Knowledge, Skills & Experience
* Full UK driving licence
* Solid experience in an HGV workshop or fleet maintenance environment
* Previous supervisory or management experience
* Strong understanding of HGV servicing and repair processes
* Proven leadership and team management abilities
* Well‑developed organisational and problem‑solving skills
* Good understanding of health & safety and compliance requirements
* Ability to work under pressure and meet deadlines
* Strong communication and interpersonal skills
Desirable
* Relevant technical qualifications (such as NVQ Level 3 in Heavy Vehicle Maintenance or equivalent)
* Experience using fleet management systems
* IRTEC accreditation (or similar)
* Knowledge of CPC (Certificate of Professional Competence)
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