Job Opportunity: Retail Assistant – JCA Condover Hall
Location: Condover Hall, Shrewsbury
Contract Type: Seasonal Part-Time (26th May– 23rd October 2026, includes Sunday shifts)
Reports To: Customer Care & Retail Manager.
About JCA & Condover Hall
At JCA, we believe in creating unforgettable experiences through adventure, teamwork, and hospitality. Condover Hall is a stunning Grade I listed Elizabethan manor house located just outside Shrewsbury. Each year, thousands of guests stay with us for residential activity breaks, and our retail team plays a key role in welcoming guests to our onsite gift shop.
Benefits
* Salary up to £12.82 per hour
* Staff events and ‘Friends & Family Activity Days’
* Employee discounts via Benefit Hub
* Free DBS check
* Please note: Accommodation is not available; own transport required due to location
The Role: Retail Assistant
As a Retail Assistant, you will be part of a highly motivated team, providing the highest standards of service to guests in our onsite gift shop. This will involve performing routine cleaning tasks such as cleaning, re-stocking and using our till systems. It is expected our Retail Assistants will take pride in their work, enjoy working as part of a team as well as under their own initiative, and thrive in a busy, hands‑on environment.
This is a seasonal role working 30 hours per week.
Your Weekly Shifts
* Tuesday 11.00am – 7.30pm
* Wednesday 11.00am – 7.30pm
* Thursday 11.00am – 7.30pm
* Sunday 10.30am – 5.00pm
Key Responsibilities
* Serving customers (mainly school age children) in our on‑site shop in the manor house (you are not expected to work in the bar).
* Regularly clean and re‑stock our gift shop and bar.
* Physical tasks such as putting away deliveries, lifting and moving sometimes heavy boxes of drinks and merchandise.
* Being on your feet for a large part of the day, including using stairs.
* Handling money including cashing‑up your own till.
* Performing monthly stock checks.
* Ensuring all health and safety procedures are effectively adhered to.
Teamwork & Guest Experience
* Work efficiently during the season, including our busy peak‑season periods.
* Support other departments when required to ensure smooth operation across the site.
* Contribute to creating a welcoming and positive environment for all guests.
Essential Skills & Experience
* Excellent attention to detail and pride in maintaining high standards.
* Able to work both independently and as part of a team.
* Reliable, responsible, and willing to learn new skills.
* Comfortable working in a fast‑paced, physically active role.
* Previous experience in retail and/or customer service is desirable but not essential.
* This role is open to those aged 18 year and over.
Our Commitment to Inclusion
At JCA, we know that diverse teams deliver better results. We’re building a culture where everyone feels welcome, respected, and supported to thrive. We’re committed to equity, inclusivity, and tackling unconscious bias at every level of our organisation.
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