We are currently in an exciting period of expansion and we are looking for a Trade Counter Sales Assistant to join our business on our journey to expand our customer base and reach new heights!
Smiths Hire is a Regional award-winning Equipment & Tool Hire provider with the capability to deliver Nationally on Powered Access and Plant Equipment.
As a Trade Counter Sales Assistant, you must have:
Organisational skills to effectively manage hire contracts, be able to identify problems, assess and resolve them.
Exceptional level of customer service in all areas. You should have a confident, professional, and outgoing manner to be able to deal with customers at all levels.
Confidence in your ability and have a passion for selling
Telephone based sales and customer facing service experience
An excellent telephone manner and the ability to build rapport with customers
Strong administration skills and be computer literate
The Trade Counter Sales Assistant responsibilities are:
Maximise sales by providing high levels of customer service in all areas including answering phones promptly, handling queries and orders efficiently and accurately.
Taking of orders, processing, and following them through to completion.
Arranging delivery and collection of orders in according with the customers requirements.
Liaising, where required, with other depot employees, customers, depots, workshops and sales teams
Ensuring that all opportunities to maximise the depot and the groups sales to a customer are attained
Ensuring that all products hired to customers are safe and have been properly tested in accordance with company procedures
Processing all input to IT systems and paperwork relating to on-hires, off-hires and stock transfers, etc.
Developing and maintaining knowledge of the depots equipment for hire/sale including basic knowledge of accessory, safety and test & run requirements
Keep the Depot Manager informed of any repairs and maintenance of equipment required
Keeping the depot, and in particular the hire desk area, tidy at all times
Carry out other tasks and duties as required
This is a full time Position working Monday - Friday
Benefits what we offer you
Salary:£30,607 per annum
25 Days plus statutory holidays (33 days in total)
An extra 2 days holiday after 5 years service
Weekly pay
FREE tool hire for all employees - Excluding consumables and delivery
Group Life Cover is provided at three times your annual salary
My Wellbeing Services
Employee Referral Scheme
Pension scheme
Full uniform provided
Discounted personal legal services
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