Location: London
Salary: Competitive
Work Type: Hybrid Working
GLAS is an international provider of institutional debt administration services, serving lenders, borrowers, issuers, and advisers offering a global platform across Loan Agency and related services, Capital Markets, and Restructuring.
GLAS's vision is to be recognised as a best‑in‑class independent, non‑creditor, conflict‑free provider of institutional debt administration services, enabling global clients and counterparties to achieve successful outcomes on their transactions.
The business currently comprises approximately 500 employees who deliver a solution‑based, innovative service, ensuring GLAS is the preferred global partner of choice. GLAS has a blue‑chip customer base developed over many years; select clients include Apollo, Blackstone, CVC, Deutsche Bank, and Goldman Sachs. GLAS has been recognised as the premier independent provider of loan agency and bond trustee services with a portfolio of over $700 billion assets across its global platform. The company is headquartered in London with offices in Paris, Frankfurt, Madrid, New York, New Jersey, Sydney, Melbourne, Brisbane, Singapore, Dubai, Hong Kong, Jacksonville, Rome, and Milan.
Roles and Responsibilities
* Communicating with departments across the business to understand their needs.
* Strong organisational skills with the ability to manage multiple priorities.
* Developing and documenting detailed business requirements for business process changes.
* Supporting in translating business requirements into technical requirements that can be implemented by technical teams.
* Development and continuation of improved reporting and metrics based upon the requirements of the business.
* Supporting teams in actioning recommended changes, including training and helping to resolve any issues.
* Work with the Business Analysis team to gain an understanding of how business requirements are captured and translated into functional specifications for developers.
* Develop the skills to write Business Requirement Documents and Process definitions.
* Assist with the development of proof of concepts based on the Appian platform.
* Develop test plans and scripts to cover system testing stages.
* Assist with the development of Appian solutions.
* Assist with building/running other non‑Appian solutions.
Key Skills And Experience Required
* Graduate ideally in a STEM subject.
* Strong numerical skills.
* Applies knowledge, skills, and techniques to define, control, report and improve processes.
* Detail‑oriented with the ability to manage multiple reports, processes, and projects.
* Excellent knowledge of the MS Office Suite, particularly Word, Excel, and PowerPoint, and the ability to understand, learn, and utilise technology easily.
* Great verbal and written communication skills.
* Comfortable supporting cross‑functional, often complex, work streams.
* Adaptable and flexible with the ability and willingness to learn.
* Excellent planning and scheduling skills; ability to improve complex workflows and teams.
* Can‑do attitude and ability to adapt in a dynamic environment.
* Good observation and problem‑solving skills and dedication to see it through to the end.
Benefits
* Base salary
* Hybrid working
* 28 days annual leave + bank holidays
* Long service award
* Private pension plan
* Life insurance plan
* Career development and study support
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