We have a fantastic opportunity for an enthusiastic and passionate Deputy Shop Manager, who loves working with people, to work 7.5 hours per week (Sundays only).
Location: Cardigan. Salary: £5,163 per annum (£25,813 FTE). Contract: Permanent, Part time. Hours: Sundays 9:00am to 5:00pm. Closing date: 14/06/2026.
About the role
As a Deputy Shop Manager on Sundays, you will support the Shop Manager and fellow Deputy Shop Manager to maximise the shop’s income and overall contribution. This will be achieved by meeting agreed KPIs and overseeing all aspects of day‑to‑day operations, including stock management, visual merchandising, Gift Aid processes, maintaining high shop standards, and delivering excellent customer service.
The role involves leading and developing a team of staff and volunteers and ensuring procedural compliance, while promoting Té Hafan’s values and acting as an ambassador within the local community. The Deputy Shop Manager also contributes to wider charity initiatives, maintains strong communication with central teams, and supports the organisation’s income‑generation goals by ensuring a commercially effective, safe, and welcoming shop environment.
You will be required to Sundays 9:00am to 5:00pm.
About you
We are looking for someone with retail or customer‑facing experience who is able to support the Shop Manager in delivering targets and objectives.
You will be able to demonstrate commercial awareness, strong organisation skills, a drive to provide excellent service and share responsibility for the performance of the shop.
You enjoy working with people and can quickly build positive relationships and demonstrate compassion for customers, volunteers, colleagues, and the local community.
As well as supporting the Shop Manager with the day‑to‑day running of the store, you will lead by example and motivate and grow the volunteer team who are crucial in supporting the running of the shop, and help create a positive, inclusive and fun team culture.
You have a keen eye for detail and a natural flair for creating an inviting, commercial shop floor.
You’re flexible, reliable and ready to take ownership when needed – confident in making decisions, following procedures, and keeping the shop safe, compliant and running smoothly. You’re also passionate about the role charity retail plays in sustainability, community engagement and raising vital funds.
Please note this role is subject to the outcome of an Enhanced DBS check, two satisfactory references and pre‑employment medical clearance.
Benefits
* Group Personal Pension Scheme with an employer contribution of 5%
* Annual holiday entitlement of 25 days (rising to 27 with service), plus Bank Holidays (based on FTE)
* Life Assurance (Death in Service benefit)
* A comprehensive induction plan and learning and development opportunities
* Employee assistance program, which provides a range of free services including counselling, financial and legal support
* Unlimited access to a 24/7 online GP as well as a range of other health experts
* Healthcare Cash Plan – claim back the cost for appointments and treatment such as dental, optical or physio
* Cycle to work scheme, technology and mobile phone benefit
* Discounted gym membership and shopping discounts (including 25% of all purchases from any Ty Hafan Retail shop)
* Retail bonus scheme (subject to Shop Performance)
Equal Opportunity Employer
Té Hafan is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all. We welcome applications from people of all backgrounds and experiences, including those from under‑represented groups. Recruitment decisions are made based on merit and aligned with our values. If you need any reasonable adjustments during the application or interview process, please let us know.
#J-18808-Ljbffr