Customer Support Executive
6 Month Fixed Term Contract
Salary: £25,000 (pro rata)
Location: Milton Keynes
Are you an organised, detail-focused professional with an interest in global events? We are looking to recruit a
Customer Support Executive
to join a dynamic team supporting high-profile projects and client-facing activities.
This role is ideal for someone with strong
administrative and online customer service experience, comfortable managing communications, databases, and operational processes in a fast-paced environment.
This is an initial 6 month fixed term contract with the possibility of the role being extended.
Key Responsibilities:
Manage
customer/delegate communications
across multiple projects, ensuring accuracy, professionalism, and timeliness.
Maintain and update
databases, registration platforms, or internal systems, producing reports and insights as required.
Coordinate with project teams and third-party suppliers to ensure smooth delivery of services.
Provide
high-quality customer support, addressing queries and resolving issues promptly.
Assist with
project documentation, reporting, and process improvement initiatives .
Contribute to a culture of
continuous improvement
and share lessons learned with colleagues.
Undertake travel when necessary to support on-site project delivery.
Skills & Experience:
Proven experience in
customer service, client services, or administrative roles .
Strong
communication skills, both written and verbal.
Excellent
attention to detail
and organisational skills.
Comfortable managing and interrogating data, with good
Excel
and digital literacy.
Ability to
prioritise tasks and manage a busy workload
effectively.
Interest in supporting projects or experiences in a dynamic, fast-paced environment.
Experience with
online platforms or digital tools
is desirable but not essential.
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