Join us as a Shift Manager and be part of a team that prioritizes customer satisfaction. As part of the management team, you'll oversee the shop in the absence of the Manager, motivate the team, and ensure they have what they need to excel. We serve customers through various channels: in-shop, delivery, Click + Collect, and drive-thru. Your role will be to ensure customers have a brilliant experience, whether ordering in-store or online.
Typical Shift Responsibilities
1. Inspire the team to achieve excellent results and uphold high standards.
2. Lead by example and serve customers promptly and courteously.
3. Prepare products, including sandwiches and managing ovens.
4. Maintain fully stocked displays with a variety of options.
5. Keep the shop clean, tidy, and presentable.
What We Offer
* Competitive weekly pay
* Colleague discount of up to 50% on Greggs products
* Free hot drinks during shifts
* Paid breaks
* Profit sharing (10% of profits)
* Health and Wellbeing App with remote GP and Physiotherapy services
* Growing holiday entitlement
* Share plans for your investment and savings
* Pension scheme with up to 7% employer contributions
* Employee assistance program and helpline
* Long service awards
* Savings and discounts on shopping, leisure, and wellbeing
About You
You should be reliable, demonstrate natural leadership, and have a passion for delivering exceptional customer service. Supportive of an inclusive culture, you value diversity. Previous supervisory experience in a customer-focused environment is preferred. If you meet the availability requirements, apply now!
About Us
At Greggs, we love what we do and have fun! Our culture is built on support and camaraderie. Everyone is welcome, regardless of background, preferences, or beliefs. We want all colleagues to feel valued and authentic at work.
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