Your new company Are you passionate about supporting older people to live independently in safe, well-managed housing? Hays is working in partnership with a leading housing provider to recruit a Housing and Extra Care Assistant to join their dedicated team delivering high-quality housing management services across Extra Care schemes. Your new role As a Housing and Extra Care Assistant, you'll play a vital role in ensuring residents feel safe, supported, and well-informed. You'll work closely with the Extra Care Scheme Manager to: - Provide advice on repairs, tenancy management, and rent queries. - Liaise with internal teams and external agencies to ensure safeguarding and resident wellbeing. - Carry out routine health and safety inspections, including fire safety checks. - Maintain high standards in communal and landscaped areas. - Respond to resident complaints and concerns in a timely and professional manner. - Support contractors on-site and keep residents informed of ongoing works. What you'll need to succeed To succeed in this role, you'll need experience working in a customer-focused environment, along with strong communication and interpersonal skills. A basic understanding of Health & Safety practices is essential, as are good IT and administration abilities. You should bring a proactive, enthusiastic approach and a commitment to excellence. The role requires you to hold an NVQ Level 2 or be willing to achieve it within your first year, and you should be educated to GCSE Level 1 or equivalent. What you'll get in return In return, you'll receive a competitive hourly rate of £14.97 (inclusive of holiday pay), weekly pay, and access to Hays benefits including holiday accrual and pension contributions. You'll be part of a supportive team environment where your work has real community value-helping residents feel safe, respected, and empowered in their homes. This role offers a meaningful opportunity to make a difference in people's lives while developing your skills, with the potential to progress into a permanent position for the right candidate. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk