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Mandarin/Chinese-speaking Verifications Subject-Matter Expert, Watford, Hertfordshire
Client: Hays
Location: Watford, Hertfordshire, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Views:
2
Posted:
22.08.2025
Expiry Date:
06.10.2025
Job Description:
About us
We are one of the fastest-growing online marketplaces in the world, building a fair, transparent, and trusted platform for buyers and sellers. Our mission is to innovate and shake up eCommerce with integrity and momentum.
About the Role
As a Verifications Subject-Matter Expert, you'll be the authority on seller eligibility, fraud detection, and due diligence. You'll review applications, identify red flags, and guide Verification Administrators. You'll also help shape verification processes to stay ahead of risks.
What You'll Be Doing
* Conduct reviews of seller applications and documentation
* Ensure legitimacy through due diligence checks
* Escalate complex cases
* Refine verification criteria based on market trends
* Analyze data using Salesforce and Excel
* Collaborate to improve processes
* Mentor Verification Administrators
What You'll Bring
* Strong analytical skills and attention to detail
* Proficiency in Excel
* Experience with Salesforce or similar CRM
* Clear communication skills
* Decisiveness and accountability
* Organizational and multitasking skills
* Experience in eCommerce
Why Join Us?
Join a fast-moving team that values trust, transparency, and innovation. Shape processes, influence decisions, and make an impact in a global company.
Ready to keep our marketplace safe and ahead? Apply now with your CV or contact us for a confidential discussion.
Working hours: Monday to Friday, 37.5 hours
Salary: £30,000
Location: Hybrid (Bournemouth area or remote)
Hays acts as an employment agency. By applying, you accept our terms and privacy policy.
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