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Hospitality & Leisure Recruitment Specialist
Hotel General Manager – Luxury Coastal Resort, South West UK
An exceptional opportunity to lead one of the UK’s most celebrated luxury wellness resorts.
JWR is currently recruiting for a dynamic and inspirational Hotel General Manager to take the helm at a high-performing, award-winning coastal destination resort in the South West of England.
Set on the beachfront with breath-taking views, this resort offers a unique combination of premium accommodation, cutting-edge wellness and spa facilities, a thriving health club, and two destination-led restaurants. With a strong year-round occupancy and a continually growing revenue base, this is a flagship property with a clear vision.
Package
* Salary £80-90k + Bonus (linked to KPIs and budget delivery)
* Full use of resort wellness, spa, health club and F&B facilities
* Ongoing professional development and growth opportunities
* A genuine chance to make your mark on a resort with national recognition
The Role
As Hotel General Manager, you will provide visionary leadership and operational excellence across all areas from hospitality and wellness to F&B, sales, and brand development. Reporting directly to the Chairman and supported by a senior leadership team across 9 key departments, you will ensure the business continues to grow commercially while delivering a world-class guest experience.
Your Key Responsibilities:
* Drive commercial performance, P&L, EBITDA and KPIs
* Lead, mentor, and develop a high-performing cross-functional leadership team
* Champion an exceptional and personalised guest journey across all touch-points
* Oversee operations across hotel rooms, self-catering apartments, restaurants, spa, gym, events, and health club
* Lead on strategic marketing, revenue management and creative brand delivery
* Use innovation, tech and AI to enhance efficiency, revenue and guest satisfaction
* Deliver well-managed capex projects with design and budget discipline
* Embed a positive workplace culture with strong staff engagement and retention
Requirements
* A standout leader with a track record of progression within the UK leisure resort/hotel sector
* Experience as a General Manager or Resort Director in a complex, multi-outlet operation
* Hands-on experience across all departments including spa, F&B, and wellness
* Strong commercial acumen with evidence of budget delivery, margin improvement, and KPI management
* An inspirational and emotionally intelligent leader who leads from the front
* Entrepreneurial spirit with a passion for developing creative hospitality products
* Able to switch seamlessly between high-level strategy and operational detail
* Previous success in boutique or independently owned premium resorts
* Experience building a distinctive hospitality brand and tone of voice
* Background in wellness, spa or lifestyle-led leisure environments
If you would be interested in discussing in more detail, send your CV today!
Seniority level
* Seniority level
Director
Employment type
* Employment type
Full-time
Job function
* Job function
Management, Sales, and Strategy/Planning
* Industries
Hotels and Motels and Hospitality
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