Team Member & Shift Runner
£12.35-£12.85 an hour
Full time - 35 hours a week (including early, late and weekend shifts)
Address: Donington Park Services, M1 Junction 23A, Castle Donington, Derby DE74 2TN
As a Team Member, you’ll play a vital role in keeping the store running smoothly and ensuring top-quality food and excellent customer service. This role emphasizes teamwork, energy, and passion, creating a welcoming experience for colleagues and customers.
What makes this different from a normal team member role? Occasionally, you will step up to take responsibility for running the shift, including opening and closing. When you do this, you'll be rewarded with extra pay.
What we offer our Team Members:
* Competitive salary & benefits: Up to £440 annual bonus scheme
* Exclusive discounts: Up to 60% off for you, your partner, and loved ones
* Inclusive benefits: Enhanced maternity, paternity, pension, sick pay & life assurance
* Career development: Training opportunities, including funding for qualifications
* Pay: Weekly pay
What You Will Be Doing as a Team Member:
* Leading the team to achieve excellent brand standards and customer service
* Serving customers promptly
* Preparing food and refreshments
* Providing exceptional customer service
* Handling customer inquiries
* Operating tills and processing orders
* Maintaining standards around product quality and store cleanliness
What you’ll bring to us:
* Experience in leading a shift or supervising a team
* Passion for delivering a memorable customer experience
* Good communication skills and decision-making ability
* Ability to work independently and make reasoned decisions under pressure
If you are a team member, customer service assistant, or crew member seeking the next step, we want to hear from you!
We strive to make our workplace accessible and welcoming for all. Please check your travel options before applying, as some locations may have limited public transport.
Where our customer’s journey pauses, yours just begins. Apply today!
Additional info: Annual bonus scheme equivalent to 1 week's salary based on average hours worked.
Want to know what it's like to work for us? Find out from our colleague Navi.
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