I am working with a forward-thinking accountancy practice that is dedicated to providing exceptional client service and professional expertise. As the firm continues to grow, they are looking to appoint a proactive and organised Business Support Administrator to join their team on a part-time basis.
This is a varied and rewarding role that would suit someone who enjoys improving processes, thrives in a people-facing environment, and has a solid understanding of compliance and technology within professional services.
Key Responsibilities:
·Oversee the client onboarding process, ensuring all documentation (engagement letters, AML/KYC checks, ID verification, etc.) is completed accurately and efficiently
·Maintain compliance with AML, KYC, GDPR and other relevant regulations
·Liaise with clients and internal teams to gather and verify information
·Review and streamline internal processes to enhance efficiency and client experience
·Manage and maintain internal systems, particularly CCH (practice management software)
·Support with reporting, data accuracy, and system updates
·Identify and implement opportunities to automate or digitise workflows
1. Maintain accurate client records and databases
2. Support with document management, filing, and archiving (both digital and physical)
3. Assist with ad hoc duties across the business support and wider practice teams
Skills & Experience Required
4. Previous experience in a professional services environment, ideally within accountancy, legal, or financial services
5. Proficient IT skills and confidence with new systems (experience with CCH or similar software would be advantageous)
6. Excellent written and verbal communication skills with a professional, client-focused approach
7. Highly organised with excellent attention to detail and the ability to prioritise effectively
What’s on Offer
·Competitive salary (£26,000–£32,000 FTE, pro rata)
·Flexible, part-time working arrangements (circa 25 hours per week)
·Supportive, friendly, and professional team environment
·Opportunities to develop skills in compliance, technology, and business operations
·A modern, progressive firm that embraces technology and continuous improvement