Job Description
Company Description
Goral is an independent, family-run footwear brand committed to craftsmanship, quality, and sustainability. Every pair of Goral shoes is handcrafted in our Sheffield workshop, blending traditional methods with contemporary design. We pride ourselves on small-batch production and a direct-to-customer model, with operations spanning manufacturing, e-commerce, wholesale, and custom orders.
Role Description
This is a full-time, on-site position as an Administrative Assistant located in Sheffield. The role involves providing administrative support, managing schedules, handling phone communications, and performing clerical tasks. The Administrative Assistant will also assist executives, maintain organized systems, and ensure the smooth flow of day-to-day operations.
Key Responsibilities
1. Support daily operations across manufacturing, logistics, and customer service.
2. Process and manage online and wholesale orders via our e-commerce and internal systems.
3. Coordinate with workshop staff to ensure timely production and dispatch of footwear.
4. Liaise with suppliers for materials, tracking deliveries and maintaining inventory records.
5. Handle customer enquiries via email and phone in a professional and timely manner.
6. Assist with packaging and quality control checks before dispa...