Overview
Systems Coordinator (Audit & Distribution)
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We are seeking a proactive and highly organised Audit and Distributions Systems Coordinator to join our growing Systems team, to support in the ongoing development and maintenance of our Audit and Order Management systems.
Audit and Distribution oversees stock distribution across our retail network as well as stock accuracy and control. We also are responsible for the dispatch of all customer orders placed through our own Beaverbrooks website & telephone sales channels along with Next and Very Group connected affiliate websites.
Main Responsibilities
* Working closely with the Audit and Distribution operational team as well as Digital and Brand, IT and others, to ensure systems are maintained, configured and continually improved based on Operational needs.
* Responding to, co-ordinating and resolving Operational Systems issues
* Working with our third-party suppliers to fix issues within tight timescales
* Developing and executing user acceptance tests of system functionality
* Raising bugs discovered in investigation and testing fixes within relevant environments.
* Participating in process design meetings to ensure solutions are developed to Business Requirements and expectations
* Supporting with planned system enhancement deployments
* Providing out of hours Systems support to our Audit and Distribution Operations during our busy Peak Trade campaigns (e.g. Christmas and Valentines sales campaigns)
About Beaverbrooks
Established in 1919, we have 80 locations across the UK. This includes 57 Beaverbrooks stores & 23 dedicated brand boutiques, including TAG Heuer, OMEGA, Breitling & Tudor. We also have 3 Loupe boutiques, with Rolex showrooms.
We’re a family business. And you can tell that when you get here. It feels like family. From the very smallest details to the big important things.
Our core purpose is to enrich lives. We aim to make a positive difference to the world we live in. This includes our colleagues, customers, suppliers & the wider community.
As a company – we’re true to our word. When we say we’re going to do something, we go all out to do it. And every individual is truly valued.
The awards we’ve been given as an employer speak volumes about what it’s like to work here, some of which are:
* Retail's 3rd Best Company to Work For - Best Companies 2024
* We have been awarded a 3 star accreditation for 'World Class levels of Engagement' for 19 years running - Best Companies 2024 - based on colleague feedback.
* 'Employer of the Year 2024’ - The UK Jewellery Awards
Amazing benefits for amazing people
They say you get out what you put in. And, at Beaverbrooks, our people put in so much.
In return, just some of the benefits we offer include:
* Contributory Pension & Life Assurance
* Outstanding colleague discounts, which extend to your family & friends
* Employee & family support & counselling in partnership with the Retail Trust
* A variety of different schemes to help you support charities close to your heart
The Ideal Candidate
ESSENTIAL SKILLS
* Experience of working to tight deadlines
* Highly organised and self-motivated
* Ability to prioritise
* Ability to multi-task
* Good rapport building skills and the ability to be adaptable
* Works well individually and within a team
* Excellent analytical skills
* Previous experience of learning a technical system confidently and quickly
* Previous experience of User Acceptance Testing (UAT) of technical systems solutions
* An inquisitive mindset for technical systems and services
DESIRABLE SKILLS
* Previous experience of working on Systems process design
* Experience of managing system bugs or issue resolution
Beaverbrooks - the hallmark of amazing people
Seniority level
* Not Applicable
Employment type
* Full-time
Job function
* Industries
* Retail
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