Senior Salesforce Administrator About the Role My client is a leading Fintech company within the payments space and is now looking for a Senior Salesforce Administrator to join their CRM and Platform Operations team. In this role, you will be responsible for managing and optimizing our Salesforce environment to support critical business functions across Sales, Operations, and Customer Success. Youll play a key role in ensuring data integrity, process efficiency, and the scalability of our CRM platform as we continue to expand our global FinTech footprint. Key Responsibilities Lead aspects of user and license management, including provisioning, deactivation, roles, profiles, permissions, public groups, and sharing rules. Implement and maintain Salesforce configurations, such as Flows, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, custom settings, dashboards, and reports. Identify and drive opportunities to enhance system efficiency, adopting underutilised Salesforce features and best practices. Perform regular system maintenance and governance activities, including security reviews, audit preparation, and health checks in compliance with corporate and regulatory standards. Manage user support requests, providing timely and effective solutions, training, and guidance to internal teams. Promote and monitor user adoption, ensuring Salesforce is leveraged effectively across departments. Oversee and maintain integrations with third-party platforms (e.g., CloudCall, Conga) and manage vendor relationships. Support change management and deployment processes using Salesforce DX (SFDX) and version control via Git. Maintain accurate documentation of configurations, processes, and best practices to support scalability and audit readiness. Required Skills & Experience 4 years of Salesforce Administration experience, ideally within FinTech, Financial Services, or another highly regulated, data-driven environment. Salesforce Administrator Certification required; Advanced Administrator or Platform App Builder certification preferred. Proven experience with Git version control and Salesforce DX (SFDX) CLI tools. Proficiency in data management and migration tools, such as Data Loader, Workbench, or Salesforce Inspector. Strong understanding of data security, compliance, and governance principles relevant to the financial sector. Excellent communication and stakeholder management skills, with the ability to translate business requirements into scalable technical solutions. Strong analytical mindset, attention to detail, and the ability to manage multiple priorities within a complex enterprise environment. This is a hybrid role with 3 days on-site and offers a 2 stage interview process. Interview slots available - apply now.