Location: Durrington Depot, Worthing, West Sussex Shift Pattern: 4 on / 4 off (12-hour shifts) Contract Type: Permanent, Full-Time Salary: £28,000 - £32,000 (DOE) Department: Southern Water ContractShape the Flow of a Critical Service - Join Lanes Group!Are you an organised, solutions-focused professional who thrives under pressure? Do you enjoy solving real-world problems and keeping operations running like clockwork? Then you could be the Service Delivery Scheduler we're looking for at Lanes Group in Durrington.As the UK's largest independent drainage specialist, we play a key role in keeping wastewater networks flowing smoothly for millions - and your work will be central to that mission.Your Role at a GlanceIn this vital scheduling and coordination role, you'll help manage both reactive and planned maintenance for our fleet of HGV tankering and jetting units. You'll be the heartbeat of the operational flow, planning ahead while staying agile when things change.Key Responsibilities:Schedule daily workloads efficiently in line with SLAs and service targetsOptimise job routes to reduce travel and increase engineer productivityLiaise with engineers and ops teams to overcome obstacles and ensure smooth deliveryBalance urgent response needs with planned maintenance tasksManage resources, timelines and workloads using planning tools and ExcelAttend and contribute to team meetings, helping shape improvements and solutionsUphold safety, quality and compliance standards in everything you doWhat We're Looking ForThis is a fast-moving, hands-on role - perfect for someone who thrives in dynamic environments and enjoys a mix of planning and real-time problem-solving. Previous experience in a fast-paced, logistics or scheduling environment (preferred) Strong communication skills - able to work well with teams and stakeholders Confident using Microsoft Office, especially Excel Calm under pressure and able to prioritise effectively A genuine interest in operations, planning, and continuous improvement Willingness to learn and developWhat You'll Get in Return 20 days holiday (on a 4-on/4-off shift pattern) Life Assurance Auto-enrolment pension scheme Free onsite parking A friendly, supportive team environment Career development in a growing national organisationWhy Choose Lanes Group?At Lanes, we look after our people because they're the reason we're able to deliver such critical services day after day. With over 2,200 staff, £200 million+ turnover, and a national network of depots, we're proud to offer job security, training, and a career path you can count on.We believe in fairness, diversity, and inclusion - and welcome applications from all backgrounds. Strictly no agencies pleaseReady to Plan Your Next Career Move?