Company Description
We’re looking for a Night Cleaner to join us at The Hoxton, Shepherd’s Bush.
Our fourth London Hoxton is located in the heart of Shepherd’s Bush, in the beating heart of an eclectic and diverse neighbourhood, with 237 playfully designed bedrooms and an all-day restaurant - Chet’s serving Thai American comfort food. Featuring a large open lobby with vintage seating and cosy corners, 237 bedrooms of different sizes, as well as a central wraparound bar and terrace, The Hoxton Shepherd’s Bush is perfectly located for exploring West London.
Job Description
What you’ll do…
1. To be responsible for the cleaning and servicing of public areas and back of house areas overnight, ensuring that these are always cleaned to brand standards, and are well presented and maintained.
2. To be responsible for reporting any maintenance defects in public areas and back of house to the housekeeping management team.
3. To ensure that all Health and Safety standards are adhered to and any breaches in standards are reported to the Head Housekeeper.
4. To ensure all cleaning materials are handled correctly and to be fully aware of COSHH regulations.
5. To attend all training sessions required.
6. To always maintain a positive and friendly attitude, even when working to find solutions to challenges.
7. To provide the highest level of customer care, and to provide a friendly, helpful and responsive level of service for our guests.
8. To assist in the cleaning of any other areas of the hotel as required.
Qualifications
What we're looking for...
9. You have a high level of verbal and written communication skills and competent computer skills.
10. You have the ability to build relationships with colleagues and customers
Additional Information
What’s in it for you…
11. Competitive salary
12. 28 days holidays (inclusive of bank holidays), pension, and life insurance.
13. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing
14. It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders
15. Treat yourself once in a while with lots of retail & hospitality perks through our partners
16. Enjoy a free night at The Hoxton and a meal for two when you first start with us
17. Goes without saying, but we’ll feed you during your shift
18. Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!)
19. Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones!
20. Lots of opportunity to progress and switch it up as part of a global family of brands
21. Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work
22. Extra time off to volunteer with one of our partner charities
23. Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time!
24. Enhanced family leave for when you’re expanding your family
25. An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact