About the Role The Configuration Technician will be delivering IT service solutions to hospitality and retail customers and continuously expanding the client base. We are looking for an experienced Technician with knowledge of bespoke IT deployments. What Youll Do: Hardware: Configuring and testing duties across a variety of IT hardware such as tablets, laptops, digital menu boards, kiosks, tills and more Resolution: Perform troubleshooting and diagnostics where required Planning: Manage personal tasks in line with schedule of works Quality: Perform quality control checks inline with departmental expectations, raising concerns where applicable Additional: Carry out any other duties such as maintenance, evaluation and hardware cleaning. What Youll Bring: Exposure: Background in IT, configuration, or EPOS sectors, with hands-on involvement in networking, hardware, and software deployments. Qualifications: Holds college-level (IT), A-level (IT), or equivalent certifications e.g. CompTIA or CCNA Communication Skills: Strong verbal and written English skills, able to convey information clearly and concisely to both internal teams and external customers. Physical Capability: Adaptable and physically capable, understanding the physical demands of the role. Technical Knowledge: Proficient with modern Windows operating systems and related technologies. Focus & Concentration: Maintains high concentration during repetitive or routine configuration tasks. Attention to Detail & Time Management: Highly detail-oriented, organized, and self-motivated to meet deadlines efficiently. What we Offer Bonus Scheme & Pension Contributions Cycle to Work Scheme Plus seasonal health perks like free flu jabs and eye tests on us. Private Medical Insurance Including 24/7 digital GP access, so youre covered round the clock. Tech Payment Scheme In partnership with Currys, spread the cost of your next must-have gadget. Brilliant Discounts Enjoy savings on the high street, in restaurants, and on your travels Fresh Fruit Delivery every week, plus breakfast and lunch on site 23 days holiday, increasing to 25 days after 3 years service plus all the UK bank holidays off. Modern Offices With pool table, ping pong, and our very own pub garden for a proper summer BBQ. On-Site Treats A daily coffee van to perk you up, and an ice cream van when the suns out. Recognition & Rewards From Star of the Month to Team Hug and spontaneous shout-outs Team Socials From team parties to charity fundraisers, theres always something going on. Employee Assistance Programme (EAP) 24/7 confidential support, whatever life throws your way. Career Development Ongoing professional development and clear internal progression routes Holiday Trading Fancy a bit more time off? You can buy extra holiday anytime through the year.