Patient Navigator| Bracknell Urgent Care Centre | 12 hours per week
Bracknell Urgent Care Centre, part of OneMedical Group, is looking for a Patient Navigator to join us on a Permanent part-time contract. You will join a thriving and dynamic team and help to facilitate the journey of all our registered and unregistered patients. The shift pattern available is Wednesdays 4 pm - 8 pm (4 hours) and Sundays 8 hours shift. The applicants must have the flexibility to work this pattern.
The Patient Navigator/Receptionist will form part of our front of house team to provide patient focused telephone and administration services that assist and direct patients in accessing the appropriate service or healthcare professionals. They will facilitate and deliver a patient centric experience, supporting all other functions in delivering outstanding patient care, utilising a variety of platforms including front of house (reception), back office support functions and telephone services.
The ideal candidate will have exceptional communication skills, experience of using IT systems and work well under pressure. Working as part of a team who really care about putting our patients first will be a huge motivator. Experience as a Patient Navigator/Receptionist is desirable though not essential.
We offer unsociable hours pay (30% extra) for the hours worked after 6pm on week days (Monday to Friday) and all-day Saturday and Sunday.
Clinical systems: We use SystmOne.
Location: Brants Bridge, Bracknell RG12 9RT
What we offer (benefits)
1. NHS Pension with 20.6% Employer Contribution
2. 33 days annual leave (including Bank Holidays) (pro-rata, if part-time)
3. Extra days leave for work anniversary each year
4. Unsociable hours pay for hours worked after 6pm Monday to Friday and all-day Saturday and Sunday – 30% extra
5. Learning and Development time (5% of weekly hours)
6. Participation in OMG’s refer a friend scheme
7. Eye care scheme – free eye test plus a contribution towards glasses
8. Cycle to work scheme
9. Payrate: £12.71