We are currently seeking a Packing / Customer Service Assistant to join a busy and fast-paced team in Banbury. This is a varied role that combines hands-on packing duties with customer service responsibilities, making it ideal for someone who enjoys both practical work and customer interaction.
This is a temporary-to-permanent opportunity, offering long-term prospects for the right candidate.
Key Responsibilities:
* Accurately pack products in line with company standards
* Prepare orders for dispatch, ensuring correct labelling and documentation
* Carry out quality checks to maintain high standards
* Assist with stock handling and general warehouse duties
* Respond to customer enquiries via phone and email in a professional manner
* Provide updates on orders, deliveries, and product information
* Resolve basic customer queries and escalate where necessary
* Maintain a clean and organised working environment
Skills & Experience
Essential:
1. Previous...