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Merit support coordinator | north west ambulance service nhs trust

Runcorn
North West Ambulance Service
Support coordinator
Posted: 19h ago
Offer description

Overview

An exciting opportunity has arisen for a MERIT Support Coordinator. This is a full time position working Monday to Friday with a commitment to join the existing on call loggist team.

The NWAS MERIT Coordinator (MSC) is essential in ensuring the operational readiness and strategic delivery of the Medical Emergency Response Incident Team (MERIT). The role involves delivering high-quality administrative, operational, and project support to the MERIT Manager and the Head of Special Operations. The MSC will manage staff rosters, coordinate resources, ensure compliance with training requirements, oversee procurement, and contribute to quality improvement and research initiatives, all while upholding the Trust's values of inclusivity, collaboration, and excellence.

The role demands excellent organisational, communication, and problem-solving skills, with a focus on meeting the needs of the team and ensuring alignment with organisational policies and procedures.

The successful applicant will join a team committed to providing the best possible response to major and critical incident working and to enable the Trust to meet its requirements around NHS Interoperability Core Standards.

North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport. Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed. We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need. Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident. We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.

Please ensure you have read the full Job Description and Person Specification before applying for this role.

The Trust reserves the right to close this vacancy early if a large number of applications are received. This advert closes on Wednesday 15 Oct 2025.

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