Job Purpose
To provide efficient clerical and administrative support to hospital management and clinical teams at the Ashford and Canterbury sites, ensuring the smooth day-to-day running of ward and outpatient services.
This is a 6-month fixed term contract, working 60% in Canterbury and 40% in Ashford. You will work 8am-4pm or 9am-5pm. The position is full time, and the salary is £25,633.33- £27,334.40 per annum.
Key Responsibilities
* Provide administrative support to clinical directors, managers, nursing teams and consultants.
* Maintain accurate, timely patient records, including admissions, discharges, EDNs and documentation scanning.
* Prepare admission packs, patient notes and ensure documentation is available for clinical teams and coders.
* Liaise with clinical, administrative and finance teams to support patient care, coding and invoicing processes.
* Answer calls and emails, delivering excellent customer service to patients, relatives and colleagues.
* Assist with bed planning, reports, audits, inspections and general ward administration.
* Order ward, office and theatre supplies and assist with stock control.
* Support quality standards and accreditations, ensuring systems and records are up to date.
* Assist with policies, procedures, SLAs and other departmental reviews.
* Support business development activities, including service knowledge, meetings, unit tours and new clinician onboarding.
* Work flexibly as part of a team across sites, attend training, and assist with rota preparation.
Requirements
* You must have healthcare experience as this role involves the handling of patient data.
* Strong organisational skills with excellent attention to detail and the ability to manage multiple tasks and priorities.
* Confident IT skills, including experience using patient administration systems and Microsoft Office applications.
Only suitable candidates will be directly contacted about this position, and we will not store or process the data of candidates in any way unless consent has been obtained